*{-webkit-tap-highlight-color:transparent;box-sizing:border-box}html,body{overscroll-behavior:none;-webkit-text-size-adjust:100%;height:100%;margin:0;padding:0}input,textarea,select,button{font-size:16px!important}@media (width<=768px){::-webkit-scrollbar{background:0 0;width:0}.mobile-safe-top{padding-top:env(safe-area-inset-top,0)}.mobile-safe-bottom{padding-bottom:env(safe-area-inset-bottom,0)}}.sidebar-transition{transition:transform .3s cubic-bezier(.4,0,.2,1)}@media (width<=768px){button,a,[role=button]{min-width:44px;min-height:44px}}:root{--primary:#6366f1;--primary-dark:#4f46e5;--primary-light:#e0e7ff;--bg:#f8fafc;--surface:#fff;--border:#e2e8f0;--text:#1e293b;--text-secondary:#64748b;--text-muted:#94a3b8;--success:#22c55e;--warning:#f59e0b;--danger:#ef4444;--info:#3b82f6;--sidebar-w:220px;--header-h:46px;--radius:8px}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:13px;line-height:1.5}a{color:var(--primary);text-decoration:none}button{cursor:pointer;font-family:inherit}input,select,textarea{font-family:inherit}.login-page{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:#fff;border-radius:12px;width:380px;max-width:90vw;padding:36px 32px;box-shadow:0 20px 60px #00000026}.login-card h1{text-align:center;margin-bottom:6px;font-size:20px}.login-card p{text-align:center;color:var(--text-secondary);margin-bottom:20px;font-size:13px}.login-card .logo{text-align:center;margin-bottom:12px;font-size:32px}.form-group{margin-bottom:12px}.form-group label{color:var(--text-secondary);margin-bottom:4px;font-size:12px;font-weight:600;display:block}.form-input{border:1px solid var(--border);background:#fff;border-radius:6px;outline:none;width:100%;padding:7px 10px;font-size:13px;transition:border-color .2s}.form-input:focus{border-color:var(--primary);box-shadow:0 0 0 2px var(--primary-light)}.form-select{border:1px solid var(--border);background:#fff;border-radius:6px;outline:none;width:100%;padding:7px 10px;font-size:13px}.form-textarea{border:1px solid var(--border);resize:vertical;border-radius:6px;outline:none;width:100%;min-height:60px;padding:7px 10px;font-size:13px}.form-textarea:focus,.form-select:focus{border-color:var(--primary);box-shadow:0 0 0 2px var(--primary-light)}.btn{white-space:nowrap;border:none;border-radius:6px;align-items:center;gap:4px;padding:5px 12px;font-size:12px;font-weight:600;transition:all .15s;display:inline-flex}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-secondary{background:var(--bg);color:var(--text);border:1px solid var(--border)}.btn-secondary:hover{background:var(--border)}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover{background:#dc2626}.btn-success{background:var(--success);color:#fff}.btn-sm{padding:3px 8px;font-size:11px}.btn-block{justify-content:center;width:100%}.btn:disabled{opacity:.5;cursor:not-allowed}.layout{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-w);color:#fff;z-index:100;background:#1e293b;flex-direction:column;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar-brand{border-bottom:1px solid #ffffff14;align-items:center;gap:8px;padding:14px 16px;font-size:15px;font-weight:700;display:flex}.sidebar-nav{flex:1;padding:10px 0;overflow-y:auto}.sidebar-link{color:#ffffff8c;border-left:3px solid #0000;align-items:center;gap:10px;margin:0;padding:9px 16px;font-size:14px;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.sidebar-link:hover{color:#fff;background:#ffffff0d}.sidebar-link.active{color:#fff;border-left-color:var(--primary);background:#ffffff14}.sidebar-footer{border-top:1px solid #ffffff14;padding:10px 12px}.sidebar-user{align-items:center;gap:8px;display:flex}.sidebar-avatar{background:var(--primary);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:11px;font-weight:700;display:flex}.sidebar-user-info{flex:1;min-width:0}.sidebar-user-name{white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:600;overflow:hidden}.sidebar-user-role{color:#ffffff59;font-size:10px}.main-content{margin-left:var(--sidebar-w);flex:1}.header{height:var(--header-h);background:var(--surface);border-bottom:1px solid var(--border);z-index:50;justify-content:space-between;align-items:center;padding:0 18px;display:flex;position:sticky;top:0}.header-title{font-size:14px;font-weight:700}.page-content{padding:16px 18px}.status-dot{border-radius:50%;width:7px;height:7px;display:inline-block}.status-online{background:var(--success)}.status-away{background:var(--warning)}.status-offline{background:var(--text-muted)}.status-badge{border-radius:12px;align-items:center;gap:4px;padding:2px 8px;font-size:10px;font-weight:600;display:inline-flex}.status-badge.online{color:#16a34a;background:#dcfce7}.status-badge.pending{color:#d97706;background:#fef3c7}.status-badge.ai_active{color:#4f46e5;background:#e0e7ff}.status-badge.active{color:#2563eb;background:#dbeafe}.status-badge.resolved{color:#64748b;background:#f1f5f9}.status-badge.closed{color:#94a3b8;background:#f1f5f9}.status-badge.waiting{color:#d97706;background:#fef3c7}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px;margin-bottom:18px;display:grid}.stat-card{background:var(--surface);border-radius:var(--radius);border:1px solid var(--border);padding:12px}.stat-card-label{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.3px;margin-bottom:2px;font-size:10px;font-weight:600}.stat-card-value{font-size:18px;font-weight:700}.card{background:var(--surface);border-radius:var(--radius);border:1px solid var(--border)}.card-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:10px 14px;display:flex}.card-header h2{font-size:13px;font-weight:700}.card-body{padding:14px}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%}th{text-align:left;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);background:var(--bg);padding:6px 10px;font-size:10px;font-weight:600}td{border-bottom:1px solid var(--border);vertical-align:middle;padding:7px 10px;font-size:12px}tr:hover td{background:#f8fafc}.tabs{border-bottom:1px solid var(--border);gap:0;margin-bottom:16px;display:flex}.tab{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;padding:6px 12px;font-size:12px;font-weight:500;transition:all .15s}.tab:hover{color:var(--text)}.tab.active{color:var(--primary);border-bottom-color:var(--primary);font-weight:600}html,body{box-sizing:border-box;width:100%}*{box-sizing:border-box}.table-wrap{-webkit-overflow-scrolling:touch;width:100%;overflow-x:auto}@media (width<=768px){:root{--sidebar-w:0px}.main-content{margin-left:0;padding-top:0}.header{padding:0 12px;padding-top:env(safe-area-inset-top,28px);min-height:calc(46px + env(safe-area-inset-top,28px));background:var(--surface);border-bottom:1px solid var(--border);z-index:50;align-items:center;gap:8px;display:flex;position:sticky;top:0}.header-title{white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:15px;font-weight:700;overflow:hidden}.mobile-menu-btn{cursor:pointer;width:34px;height:34px;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:0;font-size:22px;display:flex!important}.sidebar{z-index:200;width:260px;max-width:80vw;padding-top:env(safe-area-inset-top,28px);transition:transform .25s;position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.sidebar-footer{padding-bottom:max(env(safe-area-inset-bottom,0px),20px)}.mobile-overlay{z-index:199;background:#00000080;position:fixed;inset:0}.sidebar-close-btn{color:#fff;cursor:pointer;background:#ffffff1a;border:none;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;margin-left:auto;font-size:16px;display:flex!important}.page-content{width:100%;padding:12px}.page-content>*{min-width:0;max-width:100%}.stats-grid{grid-template-columns:repeat(2,1fr)!important}.card{width:100%;overflow:hidden}.card-header{flex-wrap:wrap;gap:6px}.card-header h2{flex:1;min-width:0}.card-header .btn{flex-shrink:0}.table-wrap{-webkit-overflow-scrolling:touch;border:1px solid var(--border);border-radius:var(--radius);overflow-x:auto}table{min-width:480px}th,td{white-space:nowrap;padding:5px 8px;font-size:11px}.chat-input-area{padding-bottom:max(env(safe-area-inset-bottom,0px),16px)}.visitor-panel{display:none}.chat-header{flex-wrap:wrap;gap:4px;min-height:auto;padding:6px 8px}.chat-header .btn{padding:3px 6px;font-size:10px}.modal{width:95vw;max-height:88vh;margin:0 auto}}@media (width>=769px){.mobile-menu-btn,.mobile-overlay,.sidebar-close-btn{display:none!important}}html,body{width:100%;overflow-x:hidden}*{box-sizing:border-box;min-width:0}pre{white-space:pre;-webkit-overflow-scrolling:touch;word-break:normal;max-width:100%;overflow-x:auto}.tabs{-webkit-overflow-scrolling:touch;scrollbar-width:none;flex-wrap:nowrap;overflow-x:auto}.tabs::-webkit-scrollbar{display:none}.tab{white-space:nowrap;flex-shrink:0}.table-wrap{width:100%}@media (width<=768px){:root{--sidebar-w:0px}.main-content{margin-left:0}.header{padding:0 12px;padding-top:env(safe-area-inset-top,24px);min-height:calc(46px + env(safe-area-inset-top,24px));z-index:50;align-items:center;gap:8px;display:flex;position:sticky;top:0}.header-title{text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:15px;font-weight:700;overflow:hidden}.mobile-menu-btn{cursor:pointer;width:34px;height:34px;color:var(--text);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:0;font-size:22px;display:flex!important}.sidebar{z-index:200;width:260px;max-width:80vw;padding-top:env(safe-area-inset-top,24px);transition:transform .25s;position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.sidebar.open{transform:translate(0)}.sidebar-footer{padding-bottom:max(env(safe-area-inset-bottom,0px),20px)}.sidebar-close-btn{color:#fff;cursor:pointer;background:#ffffff1a;border:none;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;margin-left:auto;font-size:16px;display:flex!important}.mobile-overlay{z-index:199;background:#00000080;position:fixed;inset:0}.mobile-back-btn{display:flex!important}.page-content{width:100%;padding:12px}.stats-grid{grid-template-columns:repeat(2,1fr)!important}.card{width:100%}.card-header{flex-wrap:wrap;gap:6px}.modal{width:95vw;max-height:88vh}.table-wrap table{border-collapse:collapse;width:100%}.table-wrap thead{display:none}.table-wrap tbody tr{background:var(--surface);border:1px solid var(--border);border-radius:8px;margin-bottom:8px;padding:10px 12px;display:block}.table-wrap tbody td{border:none;align-items:flex-start;gap:8px;padding:3px 0;font-size:12px;display:flex}.table-wrap tbody td:before{color:var(--text-muted);text-transform:uppercase;flex-shrink:0;min-width:72px;font-size:10px;font-weight:700}.table-wrap tbody tr:hover td{background:0 0}.conv-page{width:100%!important;height:calc(100svh - calc(46px + env(safe-area-inset-top,24px)))!important;flex-direction:column!important;margin:0!important;display:flex!important;overflow:hidden!important}.conv-layout{flex-direction:column;flex:1;display:flex;position:relative;overflow:hidden}.conv-list{-webkit-overflow-scrolling:touch;border-bottom:none;border-right:none;flex:1;width:100%;min-width:0;padding:0;overflow-y:auto}.conv-item{align-items:flex-start;gap:10px;padding:10px 12px;display:flex}.conv-item-avatar{flex-shrink:0;width:36px;height:36px}.conv-list.mobile-hidden{display:none}.chat-area{flex-direction:column;flex:1;display:none;overflow:hidden}.chat-area.mobile-full{display:flex}.visitor-panel{display:none}.chat-input-area{padding-bottom:max(env(safe-area-inset-bottom,0px),16px)}.chat-header{flex-wrap:wrap;gap:4px;padding:6px 8px}.chat-header .btn{padding:3px 6px;font-size:10px}.chat-msg{max-width:85%}.chat-messages{padding:8px}.agents-table td:first-child:before{content:"Agent"}.agents-table td:nth-child(2):before{content:"Email"}.agents-table td:nth-child(3):before{content:"Role"}.agents-table td:nth-child(4):before{content:"Sites"}.agents-table td:nth-child(5):before{content:"Status"}.agents-table td:nth-child(6):before{content:"Chats"}.agents-table td:nth-child(7):before{content:"Actions"}.missed-table td:first-child:before{content:"Visitor"}.missed-table td:nth-child(2):before{content:"Message"}.missed-table td:nth-child(3):before{content:"Site"}.missed-table td:nth-child(4):before{content:"Dept"}.missed-table td:nth-child(5):before{content:"Missed"}.history-table td:first-child:before{content:"Visitor"}.history-table td:nth-child(2):before{content:"Agent"}.history-table td:nth-child(3):before{content:"Status"}.history-table td:nth-child(4):before{content:"Dept"}.history-table td:nth-child(5):before{content:"AI Msgs"}.history-table td:nth-child(6):before{content:"Human"}.recent-table td:first-child:before{content:"Visitor"}.recent-table td:nth-child(2):before{content:"Status"}.recent-table td:nth-child(3):before{content:"Site"}.recent-table td:nth-child(4):before{content:"Agent"}.recent-table td:nth-child(5):before{content:"Date"}.superadmin-table td:first-child:before{content:"Agent"}.superadmin-table td:nth-child(2):before{content:"Email"}.superadmin-table td:nth-child(3):before{content:"Role"}.superadmin-table td:nth-child(4):before{content:"Status"}.superadmin-table td:nth-child(5):before{content:"Actions"}}@media (width>=769px){.mobile-menu-btn,.mobile-overlay,.sidebar-close-btn,.mobile-back-btn{display:none!important}.table-wrap thead{display:table-header-group}.table-wrap tbody tr{background:0 0;border:none;border-radius:0;margin:0;padding:0;display:table-row}.table-wrap tbody td{border-bottom:1px solid var(--border);padding:7px 10px;display:table-cell}.table-wrap tbody td:before{display:none}.conv-page{width:calc(100% + 36px);height:calc(100vh - var(--header-h));flex-direction:column;margin:-16px -18px;display:flex;overflow:hidden}.conv-layout{flex-direction:row}.conv-list{border-right:1px solid var(--border);border-bottom:none;flex:none;width:300px;min-width:260px;max-height:none;overflow-y:auto}.conv-list.mobile-hidden{flex-direction:column;display:flex}.chat-area{flex-direction:column;flex:1;overflow:hidden;display:flex!important}.visitor-panel{display:block}}